Job Summary:

The Key Account Manager – OEMs is responsible for developing and maintaining strong relationships with key OEM clients. The primary goal is to drive sales growth, enhance customer satisfaction, and ensure the achievement of business objectives. This role requires a strategic thinker with excellent communication and negotiation skills.

Key Responsibilities:

Experience required 5-10 Years.

Account Management:

– Serve as the primary point of contact for assigned OEM accounts.
– Develop and implement strategic account plans to achieve sales targets and business growth.
– Build and maintain strong, long-term relationships with key stakeholders within the OEM accounts.
– Monitor and report on account performance, ensuring alignment with business goals.
– Sales and Business Development:

– Identify opportunities to expand business with existing OEM clients.
– Develop proposals, negotiate terms, and close sales deals.
– Collaborate with internal teams to ensure the delivery of products/services that meet client needs.
– Conduct market research to identify new business opportunities and industry trends.

Customer Satisfaction:

– Ensure a high level of customer satisfaction by addressing client concerns promptly and effectively.
– Coordinate with customer support teams to resolve any issues or challenges faced by OEM clients.
– Gather and analyze customer feedback to drive continuous improvement in products/services.

Cross-functional Collaboration:

– Work closely with product development, marketing, and supply chain teams to ensure seamless execution of client projects.
– Provide input on product development and improvement based on client feedback and market demands.
– Participate in cross-functional meetings to align strategies and objectives.

Reporting and Analysis:

– Prepare regular reports on account status, sales performance, and market trends.
– Analyze sales data and market conditions to make informed business decisions.
– Present findings and recommendations to senior management