Human Resource Business Partner
Experience- 7-11 Years
Team Management Role
A Sales HR Business Partner plays a critical role in driving employee engagement, retention, and performance within the sales team while ensuring compliance with HR policies and regulations. By leveraging analytics and fostering strong stakeholder relationships, they contribute to the overall success of the sales organization.
1. Strategic Partnering: Act as a strategic partner to sales leaders, collaborating closely to understand business strategies, objectives, and challenges. Provide HR insights and solutions to support sales goals, ensuring alignment between HR initiatives and sales objectives.
2. Retention and Attrition Management: Develop and implement strategies to improve employee retention within the sales team. Analyze turnover data to identify trends and root causes of attrition, then develop action plans to address retention challenges proactively. Additionally, handle grievance procedures professionally and impartially, ensuring fair and timely resolution of employee concerns.
3. Employee Engagement: Design and implement initiatives to enhance employee engagement and job satisfaction among sales team members. Conduct regular surveys and feedback sessions to assess employee morale and identify areas for improvement. Implement engagement activities, such as team-building events, recognition programs, and wellness initiatives, fostering a positive work environment.
4. Reward and Recognition: Develop and administer reward and recognition programs to motivate and retain top sales talent. Collaborate with sales leaders to identify performance metrics and criteria for recognition. Implement a system for timely and meaningful recognition of individual and team achievements, driving motivation and reinforcing desired behaviors.
5. Performance Management: Conduct regular evaluations, and provide coaching and feedback to improve sales performance. Utilize performance data to inform retention strategies and identify development opportunities for employees.
6. HR Policy and Compliance: Ensure compliance with HR policies, procedures, and regulations within the sales team. Stay updated on employment laws and industry best practices, providing guidance to sales leaders and employees as needed. Develop and implement HR policies specific to the sales function, promoting fairness, equity, and compliance.
7. Analytics and Reporting: Utilize data analysis to drive informed decision-making and identify areas for improvement within the sales team. Analyze sales performance data, HR metrics, and workforce trends to track progress, measure effectiveness, and inform strategic initiatives. Prepare regular reports and presentations for stakeholders, providing insights and recommendations based on data analysis.
8. Stakeholder Management: Build and maintain strong relationships with sales leaders, managers, and individual contributors. Act as a trusted advisor, addressing their needs and concerns while advocating for HR initiatives and priorities. Collaborate cross-functionally with other departments to ensure alignment and support for sales HR initiatives.
Education & Qualification:
– PG / MBA with 7- 11 yrs of experience as a HRBP with good exposure in Field of Business Partnering.
-Strong experience in sales/ BPO/ Retail/ BFSI service background.