Senior Solution Engineer

Bengaluru/Bangalore
Posted 8 months ago

Are you excited about the transformative power of ecommerce in changing the landscape of grocery retail in
India? It is creating milestones in the online grocery market and has recently re-hauled its supply chains
across cities to fulfil a majority of customer orders faster.

What would you be doing/ Expected from this role?
● Develop and deliver detailed technology solutions based on Big Basket products and platform through
Professional Services project activities.
● Operate as a part of a project team consisting of other PS engineers and technical program managers to achieve
and exceed customer goals and expectations.
● Work closely with Solution Architect and other stakeholders to design, build and deliver solutions and
identifying migration or custom integration work.
● Design and develop integration components, migration scripts, configuration set up, dashboards, alerts, etc., in
this platform based on customer requirements.
● Recommend and provide continuous feedback to products and solutions to improve actions needed to ensure a
great customer experience
● Work closely with Solution Architects and client teams to prepare and develop POCs (Proof of Concepts) and
present the same through technical presentations.
● Work with cross-functional team members including engineering, product, support, and system engineers
and teams from customer organizations to develop, deploy and maintain platform
solutions.
● Recommend product and platform enhancements based on customer feedback and improving operational
efficiency
● Experience 3-6 Years.
● Always be aware of New Features, capabilities rolled out on the platform and Products.
● Communicate and assist in translating customer requirements to internal product and engineering teams.

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